Welcome to the Terms & Conditions for Flower Delivery Bayswater, designed to govern your use of our website and your online orders with us. By accessing or using our online flower delivery services, you agree to comply with these Terms & Conditions, which apply to all customers within Bayswater and the neighbouring areas. Please read the following carefully before placing an order. Retain a copy for your records.
For the purpose of these Terms & Conditions, the following words shall have the meanings ascribed to them below:
To ensure a smooth experience with our online flower delivery service in Bayswater, please follow these steps:
Payment for all orders placed through Flower Delivery Bayswater must be made in advance, via the secure payment methods offered on our website. We accept a range of card payment options for your convenience. All prices are listed in GBP (£) and include VAT where applicable, unless otherwise stated. Orders cannot be processed or delivered until payment in full has been received.
We aim to ensure that all pricing information on our website is accurate. In case of a pricing error, you will be notified, and we will offer you the option to proceed at the correct price or cancel your order with a full refund.
If you need to amend or cancel your order, please notify us as soon as possible using the contact functions provided on our website. Cancellations can be accepted provided the order has not been dispatched or prepared:
Refunds for cancelled orders will be made to the original payment method within a reasonable time, subject to the terms above.
We ensure every effort is made to supply the exact products ordered. However, as flowers are seasonal and subject to availability, there may be occasions where substitutions are necessary. In such cases, we will supply flowers of equal or greater value, matched as closely as possible in style and colour to your original choice. We will endeavour to inform you in advance if significant changes are needed.
Our flower delivery service covers Bayswater and adjacent postcodes. Please refer to our website for current areas covered and any applicable delivery charges. Deliveries are made to the address you specify at the time of order. We cannot be held liable for non-delivery if the recipient is unavailable or the details provided are incorrect.
If delivery cannot be made, depending on your instructions, we may leave your item with a neighbour, in a safe place, or return it to our workshop; you will be advised accordingly. Any re-delivery may incur additional charges.
Your satisfaction is important to Flower Delivery Bayswater. We guarantee that our flowers will arrive fresh and in good condition. Should you feel that the product received does not meet our quality standards, please contact us within 24 hours of receipt with supporting details, so we can address the issue accordingly. Based on the circumstances, we may offer a replacement, a refund, or a partial refund where appropriate.
Due to the perishable nature of fresh flowers, we are unable to accept returns except where flowers are received damaged or in unsatisfactory condition. If you are dissatisfied with your delivery, please get in touch promptly. For non-perishable items (such as vases), you may return products in unused condition for a refund within 14 days of delivery, subject to our assessment upon return.
Our liability to you for any loss or damage arising in connection with your order is strictly limited to the total amount paid for your order. We are not liable for indirect losses or damage, including loss of profits, business, or goodwill. Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded or limited by law.
We cannot accept liability for late or failed delivery due to circumstances beyond our control (for example: weather conditions, third party delivery delays, or incorrect delivery information supplied by the customer).
It is your responsibility to provide complete and accurate delivery information and to ensure that someone is available to receive the delivery at the agreed time and place. If a delivery is refused by you, or not accepted at the address provided, and the flowers are returned to us, we reserve the right to charge for re-delivery or to dispose of the flowers if they are no longer in suitable condition for delivery.
If errors are noticed in your order after confirmation, please contact us without delay to enable us to rectify the mistake, where possible. Please be advised, though, that we may not be able to make changes after the preparation of your order has commenced.
We shall not be liable for any delay or failure to perform any of our obligations under these Terms & Conditions if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, accidents, war, fire, or failure of communications, telecommunications or computer systems.
Your personal information will be handled in accordance with our Privacy Policy. All details collected are used solely for processing your order and improving our service. We do not share your data with third parties except where necessary to complete your delivery or where required by law.
All content on the Flower Delivery Bayswater website, including photographs, text, and design, remains the property of Flower Delivery Bayswater or our licensors. No content may be copied, reproduced, or used for any purpose without our express written consent.
These Terms & Conditions and any agreement between you and Flower Delivery Bayswater shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the English courts.
We reserve the right to amend these Terms & Conditions at any time. Updates will be posted on our website. Your continued use of our services after any changes constitutes acceptance of the revised terms.
If you have any questions about these Terms & Conditions, our flower delivery service in Bayswater, or require assistance with an order, please get in touch using the contact features provided on our website. Our support team is here to help and will aim to respond promptly to all queries.
These Terms & Conditions apply to all customers placing orders for flower delivery services in Bayswater and the surrounding regions.
Thank you for choosing Flower Delivery Bayswater. We look forward to delighting you and your recipients with our fresh flowers and reliable service across Bayswater and local areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Bayswater, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Bayswater.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
